Custom made:

  As your dress will be made-to-measure, you will need to provide your measurements when placing your order. It’s easy – simply ask the person who will be taking your measurements to follow the instructions on our Measuring Assistant. We have a team of professional dressmakers who will create the dress you have selected in the exact size and color specified. We suggest you inquire the professional dressmaker, so your wedding dress will be fit for you.

Check the status of your order, Change your password and member information:

You can check the status of your order at any time. Click “Member” on any web page of vikibridal.com, then click “My Orders”, you can check the status of your order and view your previous orders. and you can change your member information and password on the page. 

Track your order:

  Once we ship the items to you, we will send an email to tell you about this. You will get shipping date, item No. and tracking No. in the email. Please keep it carefully. Later, You can go to www.ems.com to check the status of the order with the tracking No. If you choose shipping by EMS/DHL, we will email you tracking No. two days after we shipping the items.

Time Frame

The dress will be made and delivered to your door by express (EMS) Delivery within 4 to 5 weeks. For urgent orders, please contact Customer Services, we will tell you pay more $30 for our dressmakers who make you dress overtime.

What does the price include?

The price includes the custom made dress as well as the postage by express (EMS) Delivery. Shawl,veil or glove is not included. Once the size of dress is larger than the US standard size 20, you need to pay an extra USD20 for the plus size fee. 

Free EMS Shipping is to USA, Canada, Astralia, Germany, Uk, France and so on......
Other country, Such as Brasil, Turky and other South Africa Country, Mid Asia Country need be charged extra $30 shipping fee.  

How can I work out how much the dress will cost in my own currency?

All prices are quoted in US dollar. To find out how much a dress will cost in your own currency, please click here.

Making the dress from your own pattern:

If you have the pattern of a particular dress that you would like to have made, please contact us (msn or email, skype), Again, you will need to supply us with your exact measurements and specify the color, that you would like the dress to be made in. We will request that you send the pattern to us in the post and after assessing the amount of work involved and the material that is required, we would then be able to give you a quote.

After you received your dress:

When we have delivered the dress to you , we will mail to you the tracking number. When you receive your gown, unpack it and hang it to allow any creases to fall out. If the gown is showing crinkles, hang it in your bathroom and run the hot water in the bath or shower for several minutes until the crinkles fall out. However, be sure to keep the gown away from any direct contact with the water. For smaller wrinkles, you may simply try holding a steam iron near the gown, releasing steam into the air next to it, but never bring the iron in direct contact with the fabric. Alternatively, you could take it to be professionally done at a place that specialises in steaming and cleaning wedding dresses.